Launch of a New Interactive Online Training on Active Offer

April 5 2018

Sudbury – April 5, 2018 It is with pride that we launch the new interactive online training on active offer of French language services. This new training aims at raising awareness of the importance of the active offer of French language health services with individuals and students in the field of health care. It also aims to promote the important role individuals can play in ensuring ongoing improvement of the active offer of French language health services, as well as ensuring safety and quality of care for patients and clients.

The training is free and is offered in French and English for people who study or work in health care in Ontario. It is comprised of six modules each touching upon various components of an active offer. Completion of the active offer online training entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 2.5 Category II credits towards their maintenance of certification requirements.

The modules were inspired by the priorities established by the Office of the French Language Services Commissioner of Ontario. They were also based on the Reference Framework for Active Offer of French Language Health Services and the Toolbox for the Active Offer developed by the Consortium national de formation en santé (CNFS). Northern Ontario health service providers, Laurentian University health care students and the active offer training guide developed by Reflet Salvéo played a key role with the selection of the topics addressed in the training.

We would like to thank Société Santé en français (SSF), the Consortium national de formation en santé (CNFS) Laurentian University, the Northern Ontario School of Medicine (NOSM), the French Language Health Networks and the French Language Health Planning Entities of Ontario who supported the project throughout its development. We also wish to thank all those who contributed their time and energy towards the creation and revision of this interactive training course, in particular the North East and North West Local Health Integration Networks (LHINs).

“We are grateful for the support received from our partners.” declared Diane Quintas, Executive Director with the Réseau“This support provided us with the opportunity to make this training available for everyone who works or studies in the field of health care in Ontario. This training will also enhance the Francophone patient and client experience across the province.” 

This initiative is made possible through funding from Health Canada under the Roadmap for Canada’s Official Languages 2013-2018: Education, Immigration, Communities and from the Toronto Central Local Health Integration Network (LHIN).

“We are pleased to have contributed towards this initiative” explained Susan Fitzpatrick. CEO of the Toronto Central Local Health Integration Network (LHIN). “We are committed to working with our partners and Francophone community to ensure equitable access to quality health services in French.”

To learn more about the online training modules on active offer, we invite you to consult the training website, along with the frequently asked questions section at or


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Source and information:
Monique Rocheleau, Associate Executive Director
or 705-477-0160