In June 2020, the Réseau du mieux-être francophone du Nord de l’Ontario held engagement sessions with Francophones in its planning area to learn more about their experiences during the pandemic. The information gathered allowed us to identify gaps and best practices and to make recommendations to ensure better health system planning and enhance access to health care services in French.
More than 60 people participated in the sessions or responded to an online survey. We wish to thank everyone who took the time to share their experiences relating to French language services during this pandemic.
In this report, we tried to highlight themes that were shared with us or that we noted through our work with our partners. We hope to have captured the essence of the reality of the Francophone experience, as well as to offer avenues for action to ensure better planning of French language services. We are also sharing with you an overview of the system improvements/changes that have taken place since our engagement sessions in early summer.