Through its various commitments and projects, the Réseau du mieux-être francophone du Nord de l’Ontario (Réseau) has collected testimonials over the years on the experiences of Francophone clients and patients with French language health services in the Northern Ontario region.
In reviewing the testimonials, we found that the same issues were raised by clients and patients year after year. We therefore felt it necessary to provide an overview of the difficulties encountered by Francophones in their interactions with the healthcare system. This document is a summary of the themes that emerged from the 52 testimonials we selected for this report.
These testimonials support our planning work by highlighting the reality of Francophones accessing healthcare services in Northern Ontario.