Many organizations who seek to deliver services and programs in French focus solely on the service delivery component of French language services. equally important is creating an organizational culture which supports the delivery of French language services – a bilingual organizational culture. HC Link’s 2011 resource, Work Together with Francophones in Ontario: Understanding the Context and Using Promising Practices, was developed to support organizations that are planning to deliver services in French. this issue of in depth draws upon that resource to provide an overview of different aspects to consider to successfully develop a bilingual organizational culture.
